PUBLIC OFFER

1. GENERAL PROVISIONS

1.1. This document is the official offer of individual entrepreneur SULEYMANOVA DILDORA, hereinafter referred to as the "Contractor," to enter into an Agreement on the terms set forth below.
1.2. This offer is addressed to any individual or legal entity, as well as to an individual entrepreneur, hereinafter referred to as the "Customer."
1.3. The Agreement defines the general rules for using the system and the procedure for interaction between the parties without reference to the specific characteristics of individual goods.
1.4. Use of the Site, its software features, or placing an Order means full and unconditional acceptance by the Customer of the terms of this offer.

2. KEY TERMS

2.1. Offer — a public proposal of the Contractor containing all material terms of the contract, the acceptance of which results in the conclusion of a transaction on the specified terms.
2.2. Site — a website on the Internet on which information about the Contractor and the goods offered is posted.
2.3. Online store — a software module on the Site that allows the Customer to select and purchase goods remotely.
2.4. Parties — the Contractor and the Customer jointly.
2.5. Buyer (Customer) — a legally capable individual placing an order for personal needs.
2.6. Seller (Contractor) — the party offering goods for sale through the Site.
2.7. Goods — material objects presented on the Site that are the subject of the sales contract.
2.8. Order — actions of the Customer to select goods and confirm the intention to make a purchase.

3. PROCEDURE FOR THE PROVISION OF SERVICES AND SETTLEMENTS

3.1. Access to the system: Access to all functional capabilities of the Site for making purchases is provided by authorization in the system (entering a phone number and a confirmation code received by SMS).
3.2. Order procedure: The Customer places the Order independently by selecting goods presented with the necessary details (description, characteristics) and current price.
3.3. Payment: Payment is made through the Site interface using the available payment methods. All payments are processed through licensed providers that guarantee transaction security. After the purchase, the Customer is provided with a fiscal receipt (in electronic form or in the Personal Account).
3.4. Delivery: The Customer chooses a delivery option based on the available options, address, deadlines, as well as the dimensions of the goods and their availability in stock. Delivery is carried out by a third-party logistics organization. All shipments are insured; in the event of failure to deliver due to the fault of the logistics company, the Contractor undertakes to refund the full cost of the order to the Customer. If the address is entered incorrectly, the Customer is required to immediately contact the Contractor to edit the order details.
3.5. Return and cancellation:
3.5.1. If defects in the goods are detected, the return is carried out by contacting the Contractor (Seller) within 3 (three) calendar days from the moment of receiving the goods. Refunds may take up to 30 days due to the regulations of banking operations.
3.5.2. Cancellation of an order is possible up until the delivery process begins. In the event of cancellation, the Contractor has the right to withhold part of the order amount to cover actual expenses incurred for preparing the goods for shipment.

4. RIGHTS AND OBLIGATIONS OF THE PARTIES

4.1. The Contractor is obliged to: comply with the terms of the offer, ensure the transfer of the paid goods, and maintain the confidentiality of the Customer's data.
4.2. The Contractor has the right to: unilaterally change the terms of the offer and block accounts in case of rule violations.
4.3. The Customer is obliged to: review the offer before purchase, provide accurate data, and pay for orders in a timely manner.
4.4. The Customer has the right to: demand quality service and receive complete information about the goods.

5. LIABILITY AND LIMITATIONS OF THE PARTIES

5.1. The parties are liable for non-fulfillment of obligations in accordance with the legislation of the Republic of Uzbekistan.
5.2. The Contractor is not responsible for interruptions in the operation of payment systems or damage caused by the actions of third parties who gained access to the Customer's account through the Customer's fault.
5.3. The parties are released from liability in the event of force majeure circumstances (natural disasters, military actions, etc.).

6. OTHER TERMS

6.1. All disputes shall be resolved through negotiations within 30 days. If no agreement is reached, the dispute shall be referred to the court at the location of the Contractor.
6.2. In the event of a violation of the terms of the offer, the Contractor has the right to restrict the Customer's access to the Site.
6.3. This offer is valid from the moment of publication until it is withdrawn or amended by the Contractor. This offer is available in three languages: Uzbek, Russian, and English.
6.4. The official communication channel for notifying the Customer is the mobile phone number provided during authorization (via SMS messages or messengers), as well as the Personal Account on the Site.
For official notifications and inquiries to the Contractor, the email address is used: chadoshbabystore@gmail.com
6.5. The Customer consents to receiving informational mailings at the contacts provided during registration.